For the first time in 11 years, I had to ask Steam for a refund this weekend due to issues with Fallout 4. I've already played around 24 hours of Fallout 4 on the Xbox One but it was a game I had been excited to play on my PC at a much higher frame rate and graphics on my 3440x1440 ultrawide display.

I started it up on Steam and was given a little box to customise my game settings. Surprisingly, the options for screen resolution were 16:9 or 16:10 and neither of those was using the full 1440 vertical height of my monitor (the highest was standard 1920x1080 - ugh). After a bit of googling, I found that you could manually edit an ini file in order to set a custom resolution. I set it all up and the app started at 3440x1440. However, as soon as I got into the new game, it was apparent there were big UI issues; the backgrounds on buttons were all over the place and the cursor couldn't select anything.

I was going to give up and then remembered that Fallout 4 had mod support. After a bit of searching, I found this mod that enables full native support for 21:9 screens and fixes all the various HUD and UI issues. This sounded great but was a total pain to get installed and running including downloading an app with an utterly terrible UI to manage the mods. Eventually, though, it was installed and I fired up the game with the menu working correctly.

I was then greeted by the message "using mods will disable achievements". This isn't a game that I'm ever going to 100% complete but having all achievements completely disabled because I'm using a mod to fix a basic resolution issue shouldn't happen. Again, I was about to give up and then I thought someone has probably modded the achievements back in. I duly did some more searching and found this mod which did exactly that by putting some custom DLLs in your Fallout 4 directory.

With that issue solved, I started by new game and got my character created. After a little wander around my kitchen, the front door went and the vault salesman appeared. Unfortunately, the textures in the background behind him started flickering so badly that it was hard to work out how to reply to each option. That was when I gave up.

I still own the game on Xbox One so figured I'd just continue playing on that for a little while. It wasn't until a few hours later that I remembered you could request a refund on Steam if the purchase was within 14 days and you hadn't played for longer than 2 hours. I fired up my account history and put my request in but was slightly surprised I had to detail a reason (I assumed it would be automatic if both conditions were met). I outlined the above issues and within 5 hours I'd got a refund although the funds were locked for 24 hours.

I can't believe that a game as popular and big as Fallout 4, released less than a year ago, doesn't support resolutions outside of the standard HD increments. I'm even more surprised that if you find a mod to fix that issue then you'll not be able to use achievements.

I enjoyed jumping back into the wastelands for a few hours on my Xbox One S but the low frame rate and poor textures do make me wish I could have got it working correctly on my PC. I also wanted to respec my character a bit but it turns out that isn't an option; there is a mod to do it but then I'm back to no achievements! Looks like I'll be putting this game back in its vault.